Your Opinion Matters
We pride ourselves in the quality of service we provide. Our goal is to earn a 5 star review every time. Here are a few of those 5 star reviews for you to peruse at your convenience.
Jason answered his message with a return call to me. I did not have to use a computer and enter my personal information in order to get an appointment for carpet cleaning. I just told him what needed to be done and he set the appointment with my tenant the very next day and had the carpet cleaned within two days. I explained that I lived out of state and wanted a single fair price that would include all spot cleaning and deodorizing. He gave me the price immediately and then did the job for that price. He did not attempt to up-sell me for every spot or odor as other companies usually do. Other companies required me to meet the technician at the house and walk through it with them
so they can point out every carpet spot to me. This was impossible for me. My complaining tenant was very happy with the cleaning results. When the need occurs I will call Jason again. Thanks Jason.
Phil M. (Google)
"We have used Jason for just about all his services--rug and upholstery cleaning, outdoor power washing of house and concrete, and roof cleaning. He has done an exceptional job in all areas of work and we would definitely recommend him for the quality of his workmanship and professionalism. And he's a nice guy, too."
Lee R (Squarespace)
"Downing & Nelson did a great job power washing my home - and even on short notice. They also power washed an outside wall that required painting and removed a lot of the debris, which saved me a lot of time and effort."
Teresa B. (Facebook)
"For the past several years we have been using Downing & Nelson for our carpet and microfiber sectional cleaning. Very easy to schedule and questions were answered immediately. With 2 children in the house things get messy quickly. They do such a great job! No stains on the carpet after and our couch looks brand new. The whole process is quick and efficient and the carpet does not take all day to dry! Does a great job for an affordable price!"
Kristin D. (Google)
"Technician was friendly, professional, highly competent and on time for the appointment. He offered to fully explain the process before starting work. Despite the rain, he did a very thorough job, investing over 2 hours to power wash our patio and sidewalks. After he was finished, he offered to recoil the hose and store it in its original position. The results were fabulous! Our 28 year old patio and sidewalks look years younger and the exterior now has a clean, fresh look. We would highly recommend this company."
Cindy W. (Facebook)
"Wanted to say how happy I am with the results which were achieved during power washing -- the surfaces looked like new - or even better than new - after the work was completed. The technician was the most hard working, polite and courteous person I have ever had the pleasure of working for me. He was anxious to please and he worked as if he were working on his own house. The "before and after" difference in the surfaces he worked on were astonishing -- stains that I had thought were impossible to remove were gone - and it increased the value of my home. I will definitely use Downing and Nelson again for future jobs."
Chris D. (Google)
"Great company. They stay in tune with the industry and have the training and experience to provide top notch results."
Jon K. (Facebook)
"I've used Jason's services at two different houses and have always been pleased with the exceptional service and high quality work he performs. Highly recommend!"
Gerald M. (Google)
"We have used Jason's (Downing & Nelson) tile & grout cleaning services over the past few years, and all surfaces look brand new after completion. Jason does an exceptionally professional job from start to finish. We could not be happier, and would highly recommend their services."
Bernice D (Squarespace)
"I would highly recommend Jason to anyone looking for a reliable, affordable, and trustworthy carpet cleaner who gets the job done. Jason has cleaned my carpets and rugs twice since I've lived in my current home and has done a remarkable job both times. My daughter recently colored with marker on our linen bench and Jason was quick to respond, kindly coming over for us the next morning to erase the ink. I simply couldn't ask for better service and that's why I give Downing & Nelson 5 stars!"
Erica L. (Facebook)
"Jason from Downing & Nelson did a fabulous job power washing our house. The green mold is gone! Jason is professional, efficient, hardworking, and pays attention to details. I was so impressed with his work that I asked him to come back to clean carpets and tile floors inside the house."
J. D. (Google)
"Jason is honest, friendly, and always does a fantastic job. I've called him for carpet cleaning for many years and have always been happy. In his recent visit we did tile and grout cleaning and I was amazed by the difference. It looks like I got new tile! Well worth the price!"
Allyson S. (Facebook)
"Our house was full of mold on the north side. After Jason and team were finished the siding looked new again. Great job!"
Tony D. (Google)
"Downing & Nelson cleans the carpets in our healthcare facility and we couldn't be happier. They're always a phone call away and the results exceed our expectations everytime. We would highly recommend them to anyone who wants satisfactory results."
Shirley W. (Facebook)
"We've used D&N twice now for power washing our pool deck area. They are great: Show up as scheduled; do great work quickly and are responsive to customer service requests. Highly recommend!"
Dennis M. (Google)
"Downing & Nelson is a great company. We have had our rugs cleaned [by them] and they look wonderful when done. Our neighbors also had their rugs cleaned and their house power-washed [by Downing & Nelson] and thanked us for the recommendation. We highly recommend Jason and his company."
Renee B. (Facebook)